Aakrit Vaish, a dynamic figure in the tech industry, stands as the Co-Founder & CEO of Haptik and Interakt, leading the charge in the world of conversational AI. A visionary entrepreneur and angel investor, Aakrit Vaish has made significant strides in revolutionizing customer experience and supporting ambitious startups in India.
Haptik, under Aakrit Vaish’s leadership, has emerged as one of the world’s largest conversational AI platforms. The company reached a milestone when it was acquired by Reliance Jio for a staggering $100 million, solidifying its position as a global leader in the field. With over 100 million devices and 2 billion conversations processed to date, Haptik’s intelligent virtual assistant solutions have empowered Fortune 500 brands worldwide to elevate customer experience, cut costs, and boost sales.
The accolades garnered by Haptik underscore its industry impact, including the prestigious Frost & Sullivan Award for Conversational AI Company of the Year in 2018 and recognition as one of the Top 25 AI Companies in the World by AI Time Journal. The roster of leading clients and partners, including Samsung, Oyo Rooms, KFC, Coca-Cola, Tata Group, Club Mahindra, and Zurich Insurance, is a testament to the platform’s global reach and effectiveness.
Aakrit Vaish’s influence extends beyond Haptik. As the Founder & CEO of Interakt, he spearheads the leading WhatsApp CRM for SMBs in India and emerging markets. Integrated as part of Jio Haptik in 2020, Interakt has become an essential tool for businesses looking to optimize their customer engagement on WhatsApp.
In addition to his ventures, Aakrit Vaish is a Co-Founder & Partner at Peercheque, a venture syndicate focused on supporting India’s most ambitious founders. Notable investments in startups like Unacademy, Dukaan, Pepper Content, and others reflect his commitment to fostering innovation and entrepreneurship in India.
Aakrit Vaish’s dedication to the tech startup ecosystem is further evidenced by his role as the Co-Founder of Tech Entrepreneurs Association of Mumbai (TEAM). This organization is at the forefront of advancing Mumbai’s technology landscape, representing leading companies with a combined market valuation exceeding $50 billion.
With a track record of transformative ventures and a passion for supporting startups, Aakrit Vaish continues to be a driving force in the tech industry, shaping the future of conversational AI and championing entrepreneurship in India. His vision and leadership serve as an inspiration for both emerging and established players in the tech ecosystem.
